14549 Minetta St.

Houston TX 77035

Technical Service Specialist - Industrial Water Treatment

About Solugen:

Solugen, Inc. is a revolutionary technology company seeking to use biology to transform and reduce the carbon footprint of the chemicals industry. Solugen was founded in 2016 and is a Series C venture-backed startup company supported by diverse long-term investors including Baillie Gifford, GIC, Temasek, BlackRock, Carbon Direct, Founders Fund, Fifty Years, Refactor, and Y Combinator. Located in Houston, Texas, Solugen has created the world’s first carbon negative specialty chemicals manufacturing facility: the BioforgeTM. This manufacturing technology leverages Solugen’s chemienzymatic process to convert biobased feedstocks into high performance products for water treatment, O&G, agriculture, infrastructure, food and personal care. Solugen currently has 100+ full time employees.


Solugen has a rich pipeline of high performance and carbon negative molecules launching on its BioforgeTM manufacturing platform. Each molecule is destined for a corresponding pipeline of products co-created by Solugen’s customers and product development teams.

The Technical Service Specialist - Industrial Water Treatment is responsible for managing the customer validation and efforts of the water treatment product portfolio in the Solugen Product team. They will promote a strong market orientation, influencing strategy formation and investment decisions. They will create and build value propositions based on in-depth customer knowledge (VOC). They will work closely with cross functional teams throughout the product development process, as well as develop and implement marketing plans to meet revenue and profit targets.


  • Subject Matter of Expertise in IWT Chemicals
  • Primarily assist customers with their field trials using Solugen’s biobased chemistry to gain customer’s adoptions
  • 5-yr water treatment product roadmap including ensuring that Solugen penetrates the cooling tower, boiler, reverse osmosis segments of the water treatment space
  • Assist the build out of Solugen’s Technical Services organization in other markets


Job Specific

  • Strategic mindset
  • Strong project management and /or implementation abilities. Exceptional time management
  • Self-driven, confident, resourceful, analytical, curious, strong executive presence
  • Feel comfortable with ambiguity and constant change
  • Ability to work in unstructured and fast paced environment
  • Ability to work and lead a cross-functional and multicultural team environment
  • Take complete ownership of the technical support function
  • Perform quick testing to recommend innovative testing methods that are repeatable and applicable to target customer applications
  • Manage multiple customer projects of differing scopes, timelines, and priorities
  • Willingness to travel 50-75% of the time

Company Specific

  • Ability to be nimble with a willingness to embrace the speed and ambiguity of startup culture
  • Passion for green chemistry and fighting climate change
  • Comfort working in multiple roles
  • Ability to self-manage and set priorities and schedule
  • Resourceful and creative problem-solving nature
  • Appreciation and emphasis for safety above all else
  • Respect for others


  • Must have a strong understanding and appreciation for chemical products in assigned markets, usually acquired through a combination of completion of a Bachelor’s Degree in Chemical Engineering or Chemistry. PhD in Chemistry or Chemical Engineering is plus but not required.
  • Minimum 5 years prior experience in technical services and development for Industrial Water Treatment segment
  • Must have a passion for technical support and product development
  • Must be nimble and able to multi-task. Able to manage multiple projects.
  • Must possess and demonstrate excellent communication (written and verbal) and interpersonal skills
  • Proven track record of thriving in a cross-functional team environment
  • Ability to deliver results through exceptional project management skills and leadership capabilities.
  • Strong computer proficiency with MS Word, Excel, PowerPoint, Project and Outlook

Preferred qualifications:

  • B2B experience from a chemical business or similar
  • Experience in energy (oil and gas) and water treatment chemicals
  • Project management skills

Major responsibilities:

  • Generate exemplary formulations and technical data to showcase the benefits of Solugen water treatment products relating to cooling towers, boilers, and reverse osmosis technologies that improve our probability to successfully penetrate Tier 1, 2 and 3 customers in the water treatment segment
  • Become subject matter of expertise (SME) for IWT chemicals
  • Prioritize & assist field trials conducted by customer
  • Collaborate with Product Development, Marketing and Product Management to develop 5-year product roadmap for Solugen water treatment technology
  • Meet regularly with customers, to understand customer needs and testing requirements
  • Collaborate with sales to develop and implement regional and/or national technical sales training programs,
  • Participate and present in industry trade shows, conferences, and seminars.
  • Assist the build out of the Technical Services organizations which will include IWT, agriculture, concrete, and cleaning chemicals

Solugen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, gender, sexual orientation, national origin, disability status, protected veteran status or any other legally protected status.