Solugen

Houston, TX 77035

Position

Sales Account Manager

About Solugen

At Solugen, we believe planet-scale change starts with the chemistry we use every day. So, we’ve built the world’s first carbon negative molecule factory. Fusing biology with chemistry and technology to make the materials we need to sustain life on Earth. Solugen, Inc. is a revolutionary product and technology company seeking to use biology to transform the chemicals industry. Solugen was founded in 2016 and is a post-Series D venture-backed biotechnology company supported by renowned venture capital firms including Founders Fund, FiftyYears, Refactor, Y Combinator, Temasek, GIC, and Baillie-Gifford. Located in Houston, Texas, Solugen has recently started-up a first-of-its-kind carbon-negative manufacturing facility - The BioforgeTM - that uses a novel chemoenzymatic technology to manufacture bio-based chemistries for a wide range of applications including water treatment, agriculture, personal care, and other applications. Solugen currently has 175+ full time employees.

Mission

The mission of this role is to sell products to Solugen customers and act as point of contact pre & post-sale, focusing on ongoing customer satisfaction, retention, and growing business. This role is responsible for maintaining relationships with accounts by visiting customer sites within assigned territory, defined by geographic area, industry, or product/service segment. In addition to face-to-face meetings, this role will engage with customers over the phone and Internet (e.g., chat, email, video conferencing, etc.) to close sales and support clients. Other areas of responsibility include responding to client inquiries and offering guidance on appropriate products; executing sales strategy, generating sales reports, and identifying opportunities to increase sales volume while ensuring service levels are met. The successful candidate will complete routine sales of products following established practices and policies. Development opportunities include learning sales techniques and company product/service offerings.

Key Outcomes

  • Build trusting relationships with Solugen customers to deliver solutions through our product offerings
  • Generate sales to existing Solugen customers
  • Prospect low volume/revenue customers
  • Responsible for on-boarding customers
  • Responsible for contributions made towards the Solugen core value of delighting the customer
  • Fully adopt and consistently utilize the SalesForce CRM database to manage customer sales

Key Competencies

Job Specific

  • Detail oriented, curious, able to work in fast paced environment, strong public speaking capability
  • A curious, creative & self-starter individual who can thrive in a dynamic start-up environment
  • Must be nimble and able to multi-task
  • Can represent Solugen in customer engagements/meeting
  • Good communication, negotiation, leadership, and project management skills with the desire to further develop these skills as the company grows

Company Specific

  • Ask a lot of questions, be curious, and have insights into your work
  • Be nimble, embrace the speed and ambiguity of startup culture
  • A passion for green chemistry and fighting climate change
  • Ability to self-manage and set your own priorities and schedule
  • Be comfortable working in multiple roles
  • Emphasize safety above all else
  • Respect for others
  • Creative problem solving
  • Willingness to learn and research new engineering/science concepts

Qualifications

  • Bachelor’s degree preferred or high school diploma with relevant years of experience
  • 3-5 years of experience in inside sales or account management
  • Strong communication and project management skillset
  • Familiar with Microsoft Excel/Powerpoint
  • Familiar with CRM, preferably SalesForce
  • Local candidate in Houston metro area
  • Comfortable working in multi-cultural and dynamic environment

Solugen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, gender, sexual orientation, national origin, disability status, protected veteran status or any other legally protected status.